ECBA · Question #91
When determining the potential value of a solution, a business analyst (BA) should consider it from the point of view of the:
The correct answer is C. customer. Value is defined by the recipient of a solution, not its creators - so a BA must assess potential value through the customer's eyes, since they are the ones who will use the solution and whose needs it must satisfy. The development team (A) focuses on technical feasibility, not…
Question
When determining the potential value of a solution, a business analyst (BA) should consider it from the point of view of the:
Options
- Adevelopment team.
- Btesting team.
- Ccustomer.
- Dbusiness analyst.
How the community answered
(28 responses)- B4% (1)
- C89% (25)
- D7% (2)
Explanation
Value is defined by the recipient of a solution, not its creators - so a BA must assess potential value through the customer's eyes, since they are the ones who will use the solution and whose needs it must satisfy. The development team (A) focuses on technical feasibility, not value delivery. The testing team (B) focuses on defects and quality verification, not whether the solution is worth building. The BA themselves (D) is a facilitator and analyst, not the end recipient of the solution's benefits.
Memory tip: Think "Value = Customer." If the customer wouldn't pay for it or use it, it has no real value - regardless of how elegantly it's built or tested.
Topics
Community Discussion
No community discussion yet for this question.