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ECBA · Question #191

Why consider both tangible and intangible costs and benefits when determining the value of a solution?

The correct answer is D. To present a complete estimate to the business. Considering both tangible and intangible costs and benefits provides a complete estimate of the solution's value to the business. Tangible elements are directly measurable (e.g., cost savings, revenue), while intangible benefits (e.g., customer satisfaction, brand reputation)…

Solution Evaluation

Question

Why consider both tangible and intangible costs and benefits when determining the value of a solution?

Options

  • ATo present the case to team leaders
  • BTo ensure the finance team budgets for the software
  • CTo ensure the business case template is complete
  • DTo present a complete estimate to the business

How the community answered

(36 responses)
  • A
    6% (2)
  • B
    3% (1)
  • C
    17% (6)
  • D
    75% (27)

Explanation

Considering both tangible and intangible costs and benefits provides a complete estimate of the solution's value to the business. Tangible elements are directly measurable (e.g., cost savings, revenue), while intangible benefits (e.g., customer satisfaction, brand reputation) contribute to the strategic vision and long-term value.

Topics

#tangible benefits#intangible benefits#solution value#business case

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