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CTS · Question #245

When discussing a proposed audiovisual project with a new customer, it is important for the salesperson to FIRST

The correct answer is C. identify the key decision makers and stakeholders in the client's organization. See the full explanation below for the reasoning.

Audiovisual Design

Question

When discussing a proposed audiovisual project with a new customer, it is important for the salesperson to FIRST

Options

  • Aconduct a survey of end users to determine the project goals.
  • Bprepare a detailed layout of the equipment and cabling requirements.
  • Cidentify the key decision makers and stakeholders in the client's organization.
  • Dconsult with the project manager to determine the availability of staff to complete the installation.

How the community answered

(33 responses)
  • A
    9% (3)
  • B
    3% (1)
  • C
    70% (23)
  • D
    18% (6)

Topics

#sales process#stakeholder identification#needs assessment#decision makers

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