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CTFL_SYLL_4.0 · Question #10

A new web app aims at offering a rich user experience. As a functional tester, you have run some functional tests to verify that, before releasing the app, such app works correctly on several mobile…

The correct answer is A. You should open a defect report providing detailed information on which devices and by running. As a functional tester, you should open a defect report providing detailed information on which devices and by running which tests you observed the issue. A defect report is a document that records the occurrence, nature, and status of a defect detected during testing, and…

Managing the Test Activities

Question

A new web app aims at offering a rich user experience. As a functional tester, you have run some functional tests to verify that, before releasing the app, such app works correctly on several mobile devices, all of which are listed as supported devices within the requirements specification. These tests were performed on stable and isolated test environments where you were the only user interacting with the application. All tests passed, but in some of those tests you observed the following issue: on some mobile devices only, the response time for two web pages containing images was extremely slow. Based only on the given information, which of the following recommendation would you follow?

Options

  • AYou should open a defect report providing detailed information on which devices and by running
  • BThe issue is related to performance efficiency, not functionality. Thus, as a functional tester, you
  • CYou should not open any defect report as the problem is most likely due to poor hardware
  • DYou should not open any defect report and inform the test manager that the devices on which you

How the community answered

(46 responses)
  • A
    74% (34)
  • B
    2% (1)
  • C
    9% (4)
  • D
    15% (7)

Explanation

As a functional tester, you should open a defect report providing detailed information on which devices and by running which tests you observed the issue. A defect report is a document that records the occurrence, nature, and status of a defect detected during testing, and provides information for further investigation and resolution. A defect report should include relevant information such as the defect summary, the defect description, the defect severity, the defect priority, the defect status, the defect origin, the defect category, the defect reproduction steps, the defect screenshots, the defect attachments, etc. Opening a defect report is a good practice for any tester who finds a defect in the software system, regardless of the type or level of testing

Topics

#defect reporting#performance issue#test execution#defect management

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