Identify TWO main advantages of this approach to incident management. (3 credits, for 1 out of 2 correct 1 credit) 3 credits [K4]

Question

Options

• AQuick to set up and cheap
• BElectronic rather than manual
• CAllows attachments (e.g. screen prints) to be linked to the incident reports
• DCan easily be integrated with open source tools
• ELarge files are not a problem

• A
  63% (10)
• C
  6% (1)
• D
  19% (3)
• E
  13% (2)

Explanation

Options A and B are correct because the approach being described - typically a simple, basic electronic tool such as a spreadsheet for incident logging - is fast to deploy without significant infrastructure investment (A), and represents a step up from paper-based, manual recording by being digital (B). These are the two primary practical advantages highlighted in this context.

Why the distractors are wrong:

• C (Allows attachments): While some tools support this, it is not guaranteed with a basic approach and is not considered a primary advantage of this specific method.
• D (Integration with open source tools): A simple tool has limited integration capability; this is not a reliable or defining benefit.
• E (Large files are not a problem): The opposite is typically true - basic or lightweight tools often struggle with large file sizes, making this incorrect.

Memory tip: Think "Speed and Simplicity" - the two main selling points of a basic incident management tool are that it costs little and gets you off paper quickly. If an option sounds like a feature of a more sophisticated system (attachments, integrations, large file handling), it's likely a distractor for this type of question.

No community discussion yet for this question.