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CSTE · Question #7
CSTE Question #7: Real Exam Question with Answer & Explanation
The correct answer is B. Be prepared to help your subordinate improve his or her performance.. See the full explanation below for the reasoning.
Question
Pick the best tactic to use in constructive criticism to help the worker understand his or her solution to the criticism.
Options
- ACriticize the individual rather than the product, because the individual creates problems with the product.
- BBe prepared to help your subordinate improve his or her performance.
- CDo it in public, while others are listening, so they too can learn from other people's mistakes.
- DExplain to the employee what will happen to his or her career if the employee's behavior doesn't change.
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