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CSTE · Question #118

Within an organization, a service-level agreement is most effective when it is an ongoing negotiation and improvement process.

The correct answer is A. True. See the full explanation below for the reasoning.

Question

Within an organization, a service-level agreement is most effective when it is an ongoing negotiation and improvement process.

Options

  • ATrue
  • BFalse

How the community answered

(68 responses)
  • A
    82% (56)
  • B
    18% (12)

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