Deming's Fourteen Points for Management can be summed up by:

Question

Options

• ACreate constancy of purpose by breaking down barriers between departments
• BCease dependence on inspection to achieve quality
• CStop focusing on judgment results and start focusing on improvement of processes
• DImprove constantly and forever the system of production and service to improve quality and

• A
  5% (1)
• B
  10% (2)
• C
  80% (16)
• D
  5% (1)

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