Which of the following tools is used to identify potential events and contingencies for an implementation plan?

Question

Options

• APERT chart
• BProcess decision program chart
• CFishbone diagram
• DHouse of quality

• A
  2% (1)
• B
  90% (44)
• C
  6% (3)
• D
  2% (1)

Explanation

A Process Decision Program Chart (PDPC) is specifically designed to anticipate potential problems and map out contingencies before they occur during implementation - making it the right tool for proactively identifying "what could go wrong" and planning responses in advance.

Why the others are wrong:

• A. PERT chart - schedules tasks and estimates project timelines using dependencies; it plans when, not what-if.
• C. Fishbone diagram - analyzes root causes of a problem that has already happened, not future contingencies.
• D. House of quality - translates customer requirements into design specifications (a QFD tool); it's for product planning, not risk/contingency mapping.

Memory tip: Think of PDPC as a "what-if decision tree" - it branches out from each implementation step asking "what could go wrong here, and what's our backup?" The word decision in the name signals it's about choosing responses to potential events.

No community discussion yet for this question.