ASQ
CSSBB · Question #398
When analyzing the behavior of our process to assess customer satisfaction we are concerned about both the variation such that it stays within the spec limits and how well the Mean is…
The correct answer is D. Centered relative to. See the full explanation below for the reasoning.
Measure Phase
Question
When analyzing the behavior of our process to assess customer satisfaction we are concerned about both the variation such that it stays within the spec limits and how well the Mean is __________________ the process requirements.
Options
- ABalanced against
- BOver and above
- CTwice as great as
- DCentered relative to
How the community answered
(52 responses)- A15% (8)
- B8% (4)
- C4% (2)
- D73% (38)
Topics
#process centering#mean#specification limits#process capability
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