ASQ
CSSBB · Question #205
A team wants a technique for doing an initial study of a process that not every team member is familiar with. They should use:
The correct answer is B. flow charts and process maps. See the full explanation below for the reasoning.
Measure Phase
Question
A team wants a technique for doing an initial study of a process that not every team member is familiar with. They should use:
Options
- Awritten and diagrammed work instructions
- Bflow charts and process maps
- Ccause and effect diagrams
- DPareto chart
- Erelationship matrix
How the community answered
(15 responses)- A7% (1)
- B73% (11)
- C7% (1)
- D13% (2)
Topics
#flow chart#process map#process documentation#quality tools
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