nerdexam
ASQ

CSSBB · Question #205

A team wants a technique for doing an initial study of a process that not every team member is familiar with. They should use:

The correct answer is B. flow charts and process maps. See the full explanation below for the reasoning.

Measure Phase

Question

A team wants a technique for doing an initial study of a process that not every team member is familiar with. They should use:

Options

  • Awritten and diagrammed work instructions
  • Bflow charts and process maps
  • Ccause and effect diagrams
  • DPareto chart
  • Erelationship matrix

How the community answered

(15 responses)
  • A
    7% (1)
  • B
    73% (11)
  • C
    7% (1)
  • D
    13% (2)

Topics

#flow chart#process map#process documentation#quality tools

Community Discussion

No community discussion yet for this question.

Full CSSBB Practice