CS0-003 · Question #475
Which of the following documents sets requirements and metrics for a third-party response during an event?
The correct answer is C. SLA. A Service Level Agreement (SLA) defines the expectations, requirements, and metrics for third- party services, including response times and responsibilities during an event. SLAs set clear expectations for third-party services, including response times, performance metrics, and…
Question
Which of the following documents sets requirements and metrics for a third-party response during an event?
Options
- ABIA
- BDRP
- CSLA
- DMOU
How the community answered
(19 responses)- A5% (1)
- C89% (17)
- D5% (1)
Explanation
A Service Level Agreement (SLA) defines the expectations, requirements, and metrics for third- party services, including response times and responsibilities during an event. SLAs set clear expectations for third-party services, including response times, performance metrics, and specific requirements during incidents. SLAs ensure accountability for external providers during critical events.
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