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CS0-003 · Question #259

Which of the following best describes the reporting metric that should be utilized when measuring the degree to which a system application, or user base is affected by an uptime availability outage?

The correct answer is C. Impact. The impact metric is the best way to measure the degree to which a system, application, or user base is affected by an uptime availability outage. The impact metric quantifies the consequences of the outage in terms of lost revenue, productivity, reputation, customer satisfaction

Submitted by parkjh· Mar 6, 2026Reporting and Communication

Question

Which of the following best describes the reporting metric that should be utilized when measuring the degree to which a system application, or user base is affected by an uptime availability outage?

Options

  • ATimeline
  • BEvidence
  • CImpact
  • DScope

How the community answered

(53 responses)
  • B
    2% (1)
  • C
    94% (50)
  • D
    4% (2)

Explanation

The impact metric is the best way to measure the degree to which a system, application, or user base is affected by an uptime availability outage. The impact metric quantifies the consequences of the outage in terms of lost revenue, productivity, reputation, customer satisfaction, or other relevant factors. The impact metric can help prioritize the recovery efforts and justify the resources needed to restore the service.

Topics

#Reporting metrics#Outage impact#Availability#Incident reporting

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