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CS0-003 · Question #23

A SOC manager receives a phone call from an upset customer. The customer received a vulnerability report two hours ago: but the report did not have a follow-up remediation response from an analyst. Wh

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Submitted by fatima_kr· Mar 6, 2026Reporting and Communication

Question

A SOC manager receives a phone call from an upset customer. The customer received a vulnerability report two hours ago: but the report did not have a follow-up remediation response from an analyst. Which of the following documents should the SOC manager review to ensure the team is meeting the appropriate contractual obligations for the customer?

Options

  • ASLA
  • BMOU
  • CNDA
  • DLimitation of liability

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Topics

#Service Level Agreement (SLA)#Contractual obligations#Incident response#Vulnerability management
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