Salesforce
CRT-450 · Question #179
CRT-450 Question #179: Real Exam Question with Answer & Explanation
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Question
A credit card company needs to implement the functionality for a service agent to process damaged or stolen credit cards. When the customers call in, the service agent must gather many pieces of information. A developer is tasked to implement this functionality. What should the developer use to satisfy this requirement in the most efficient manner?
Options
- AApex trigger
- BApproval process
- CScreen-based flow
- DLightning Component
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