Salesforce
CRT-450 · Question #179
A credit card company needs to implement the functionality for a service agent to process damaged or stolen credit cards. When the customers call in, the service agent must gather many pieces of…
The correct answer is C. Screen-based flow. See the full explanation below for the reasoning.
Question
A credit card company needs to implement the functionality for a service agent to process damaged or stolen credit cards. When the customers call in, the service agent must gather many pieces of information. A developer is tasked to implement this functionality. What should the developer use to satisfy this requirement in the most efficient manner?
Options
- AApex trigger
- BApproval process
- CScreen-based flow
- DLightning Component
How the community answered
(33 responses)- A12% (4)
- B6% (2)
- C79% (26)
- D3% (1)
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