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CRT-450 · Question #170
CRT-450 Question #170: Real Exam Question with Answer & Explanation
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Question
Universal Containers wants to automatically assign new cases to the appropriate support representative based on the case origin. They have created a custom field on the Case object to store the support representative name. What is the best solution to assign the case to the appropriate support representative?
Options
- AUse a trigger an the Case object.
- BUse a formula field on the case object.
- CUse a validation rule on the Case object.
- DUse an Assignment Flow element.
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