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Salesforce

CRT-403 · Question #9

An app builder has modified a Lightning record page for a case and has added an email button item to the page layout; however, users are unable to see the new item on the layout. What are two…

The correct answer is B. The email button contains JavaScript. D. The page layout excludes the case feed component. See the full explanation below for the reasoning.

Question

An app builder has modified a Lightning record page for a case and has added an email button item to the page layout; however, users are unable to see the new item on the layout. What are two potential reasons why users are unable to view the item on the Case Lightning record page? Choose 2 answers

Options

  • AThe page layout includes the case feed component.
  • BThe email button contains JavaScript.
  • CThe case page layout also contains custom buttons.
  • DThe page layout excludes the case feed component.

How the community answered

(46 responses)
  • A
    7% (3)
  • B
    80% (37)
  • C
    13% (6)

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