Salesforce
CRT-403 · Question #141
A custom field on an account is used to track finance information about a customer. Only members of the Finance Team have access to this field. However, the business wants to allow one customer…
The correct answer is A. Create a permission set that allows read-only access to the field via Field Level Security and. See the full explanation below for the reasoning.
Question
A custom field on an account is used to track finance information about a customer. Only members of the Finance Team have access to this field. However, the business wants to allow one customer service agent, who is assigned the customer service profile, read-only access to this field for special circumstances. What is the recommended solution to grant the customer service agent access to the field?
Options
- ACreate a permission set that allows read-only access to the field via Field Level Security and
- BCreate a new profile to allow for read-only access to the field via Field Level Security and assign it
- CUpdate the Customer Service Profile already assigned to the agent to allow for read-only access
- DUpdate the custom field's Field Level Security in setup to allow the agent read-only access to the
How the community answered
(37 responses)- A84% (31)
- B3% (1)
- C8% (3)
- D5% (2)
Community Discussion
No community discussion yet for this question.