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Salesforce

CRT-403 · Question #140

After a deal is closed, Cloud Kicks (CK) wants to assign a user as a customer service manager (CSM) in addition to the account owner and would like a new field to easily track and report which CSM…

The correct answer is C. Lookup field. See the full explanation below for the reasoning.

Question

After a deal is closed, Cloud Kicks (CK) wants to assign a user as a customer service manager (CSM) in addition to the account owner and would like a new field to easily track and report which CSM is assigned to the Account. Which solution should an app builder use for this request?

Options

  • AMulti-select picklist Meld
  • BPicklist field
  • CLookup field
  • DText field

How the community answered

(30 responses)
  • A
    3% (1)
  • B
    10% (3)
  • C
    80% (24)
  • D
    7% (2)

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