CRT-261 · Question #61
An organization has requested guidance on how to delete customers' personal data when they are no longer associated with the company to stay compliant with global data protection and privacy…
The correct answer is B. Search and remove all customer information, including records and in unindexed freetext fields. To comply with global data protection and privacy regulations, the consultant should recommend systematically searching for and removing all customer personal data from production and sandbox environments. This includes data in records and unindexed free text fields, followed…
Question
An organization has requested guidance on how to delete customers' personal data when they are no longer associated with the company to stay compliant with global data protection and privacy regulations. Which solution should the consultant recommend to meet the requirement?
Options
- ASearch for all customer information in production and manually edit the fields of each record to
- BSearch and remove all customer information, including records and in unindexed freetext fields,
- CSearch for all customer information across environments and deactivate accounts or Experience
How the community answered
(25 responses)- A4% (1)
- B84% (21)
- C12% (3)
Explanation
To comply with global data protection and privacy regulations, the consultant should recommend systematically searching for and removing all customer personal data from production and sandbox environments. This includes data in records and unindexed free text fields, followed by refreshing sandboxes to eliminate any residual data, ensuring compliance and safeguarding customer privacy.
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