Universal Containers (UC) is migrating from a legacy case management system to Salesforce. UC would like to retain the existing parent-child relationships between cases. What should a consultant…

The correct answer is C. {0} Migrate parent and child cases together. To retain existing parent-child relationships between cases when migrating to Salesforce, it is crucial to migrate parent and child cases together. This ensures that the hierarchical structure is preserved in Salesforce, maintaining the context and relationships essential for…

Integration and Data Migration

Question

Universal Containers (UC) is migrating from a legacy case management system to Salesforce. UC would like to retain the existing parent-child relationships between cases. What should a consultant recommend?

Options

AMigrate child cases first.
BMigrate parent cases first
C{0} Migrate parent and child cases together.

How the community answered

(18 responses)

A
6% (1)
B
22% (4)
C
72% (13)

Explanation

To retain existing parent-child relationships between cases when migrating to Salesforce, it is crucial to migrate parent and child cases together. This ensures that the hierarchical structure is preserved in Salesforce, maintaining the context and relationships essential for case

Topics

#data migration#parent-child cases#migration order#case relationships

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