Salesforce
CRT-211 · Question #89
The Service team at Cloud Kicks needs a way to show the current status from the Account on the Case. This value should be on the page and is used in validation rules. What should the administrator…
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Extend Custom Objects and Applications
Question
The Service team at Cloud Kicks needs a way to show the current status from the Account on the Case. This value should be on the page and is used in validation rules. What should the administrator recommend to solve this?
Options
- ACreate a cross-object formula.
- BUse a picklist field.
- CMake a Rollup Summary.
- DAdd a lookup field to Account.
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Topics
#cross-object formula#formula fields#validation rules#case fields