Cloud Kicks (CK) has an email parsing tool. CK wants to ensure that when certain field are updated, the Case Owner is notified by email. What should the administrator use to email the Case Owner?

The correct answer is D. After Save Flow. An after save flow is a type of flow that runs in the background after a record is saved and performs actions based on the record data or changes. An after save flow does not require user input or interaction and can be triggered by a record-triggered flow element or by an Apex…

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Question

Options

AEmail-to-Case
BOutbound Message
CBefore Save Flow
DAfter Save Flow

How the community answered

(31 responses)

A
3% (1)
B
6% (2)
C
13% (4)
D
77% (24)

Explanation

An after save flow is a type of flow that runs in the background after a record is saved and performs actions based on the record data or changes. An after save flow does not require user input or interaction and can be triggered by a record-triggered flow element or by an Apex trigger. In this case, you can create an after save flow that runs when a case record is updated and delivers status update email to customers based on certain criteria or conditions.

Topics

#After Save Flow#email notifications#case owner#flow automation

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