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CRT-211 · Question #115

At Ursa Major Solar, there is an account owner by a user with the role of Galaxy manager. Two users with the same profile are both assigned to the sub-role, Galaxy Subordinate. However, only one can…

The correct answer is B. Manual Sharing. Manual sharing is a way of granting access to individual records by manually sharing them with other users, roles, or groups. Manual sharing can override the organization-wide default and role hierarchy settings and give additional access to specific records. In this case…

Security and Access

Question

At Ursa Major Solar, there is an account owner by a user with the role of Galaxy manager. Two users with the same profile are both assigned to the sub-role, Galaxy Subordinate. However, only one can access the account. What is the reason only one user can see the account record?

Options

  • AWorkflow Rule
  • BManual Sharing
  • CQueues
  • DRole Hierarchy

How the community answered

(53 responses)
  • A
    9% (5)
  • B
    75% (40)
  • C
    11% (6)
  • D
    4% (2)

Explanation

Manual sharing is a way of granting access to individual records by manually sharing them with other users, roles, or groups. Manual sharing can override the organization-wide default and role hierarchy settings and give additional access to specific records. In this case, manual sharing could be the reason why only one user can see the account record, even though they have the same profile and role as another user who cannot see it.

Topics

#manual sharing#role hierarchy#record access#OWD

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