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Salesforce

CRT-160 · Question #272

Jim, a sales manager, just converted a lead to a contact in Salesforce, but none of the lead's Pardot information (score/grade) transferred over. How do you address this issue?

The correct answer is D. The administrator needs to make sure he has mapped his lead fields to contact fields in Salesforce. See the full explanation below for the reasoning.

Question

Jim, a sales manager, just converted a lead to a contact in Salesforce, but none of the lead's Pardot information (score/grade) transferred over. How do you address this issue?

Options

  • APardot only shows this information on the lead record.
  • BOnce converted, this information shows on the account record and not the contact.
  • CThe administrator needs to create lookup fields on the contact to see this from the lead.
  • DThe administrator needs to make sure he has mapped his lead fields to contact fields in Salesforce.

How the community answered

(34 responses)
  • A
    6% (2)
  • B
    21% (7)
  • C
    3% (1)
  • D
    71% (24)

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