CRT-101 · Question #133
AW Computing would like to improve its Case Lightning record page by including: - A filtered component to display a message in bold font when a case is saved as acriticalrecord type. - A quick way…
The correct answer is A. Related List D. Rich text. Rich Text (D) is the correct component for displaying a bold formatted message. When combined with conditional visibility (e.g., show only when Case Type = Critical), it can display a styled alert message to users. Related List (A) is listed as the second correct answer in this…
Question
AW Computing would like to improve its Case Lightning record page by including:
- A filtered component to display a message in bold font when a case is saved as acriticalrecord
type.
- A quick way to update the account status from the case layout.
Which two components should an administrator use to satisfy these requests? Choose 2 Answers
Options
- ARelated List
- BRelated Record
- CRecord details
- DRich text
How the community answered
(30 responses)- A80% (24)
- B13% (4)
- C7% (2)
Explanation
Rich Text (D) is the correct component for displaying a bold formatted message. When combined with conditional visibility (e.g., show only when Case Type = Critical), it can display a styled alert message to users. Related List (A) is listed as the second correct answer in this question set. However, note that in practice the Related Record component (B) is the standard Lightning component used to display and edit fields from a related record (like Account Status) directly on the Case page layout - it allows inline editing of the related object's fields without navigating away. If you see this question on an exam, Rich Text + Related Record (B, D) is the more technically accurate combination, but the stated answer here is A and D.
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