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CPMAI · Question #104

Your team is looking to develop an RPA bot to help assist call center agents while on providing support. What type of bot should your team be creating?

The correct answer is B. Attended bot. You've hit your limit · resets 12:50am (America/New_York)

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Question

Your team is looking to develop an RPA bot to help assist call center agents while on providing support. What type of bot should your team be creating?

Options

  • AAugmented Intelligence
  • BAttended bot
  • CRPA is not the right solution to this problem
  • DUnattended bot

How the community answered

(45 responses)
  • A
    4% (2)
  • B
    87% (39)
  • C
    2% (1)
  • D
    7% (3)

Explanation

You've hit your limit · resets 12:50am (America/New_York)

Topics

#RPA#attended bot#call center automation#automation types

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