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CPGP · Question #76

A root cause analysis is essential for: Response:

The correct answer is B. Identifying the underlying cause of a detected problem. Root cause analysis (RCA) is a structured problem-solving technique specifically designed to dig beneath symptoms and identify the fundamental reason a problem occurred - making B the only accurate definition. Option A describes a blame-focused approach, which RCA explicitly…

Quality Systems

Question

A root cause analysis is essential for:

Response:

Options

  • ADetermining who is at fault
  • BIdentifying the underlying cause of a detected problem
  • CPlanning the company picnic
  • DSetting production targets

How the community answered

(17 responses)
  • A
    6% (1)
  • B
    76% (13)
  • C
    12% (2)
  • D
    6% (1)

Explanation

Root cause analysis (RCA) is a structured problem-solving technique specifically designed to dig beneath symptoms and identify the fundamental reason a problem occurred - making B the only accurate definition. Option A describes a blame-focused approach, which RCA explicitly avoids; the goal is systemic improvement, not assigning fault. Option C is a red herring with no relevance to problem-solving methodology, and Option D describes performance management, a completely separate business function.

Memory tip: Think of RCA like a doctor diagnosing an illness - they don't blame the patient (A), they don't plan parties (C), and they don't set workout goals (D). They trace symptoms back to the root cause (B) so the problem doesn't recur.

Topics

#Root Cause Analysis#Problem Solving#Quality Management#Process Improvement

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