The main difference between systems and process audits is that systems audits evaluate: Response:

Question

Options

• AThe process efficiency only
• BThe end product quality
• CThe entire quality system
• DIndividual employee performance

• A
  4% (1)
• B
  8% (2)
• C
  83% (20)
• D
  4% (1)

Explanation

Systems audits are broader in scope than process audits - they evaluate the entire quality management system as a whole, including policies, procedures, documentation, and how all processes interact and align with standards like ISO 9001. Option A is wrong because evaluating process efficiency alone describes a process audit, which focuses on a specific workflow or procedure in isolation. Option B is wrong because assessing the end product quality describes a product audit, a third distinct audit type. Option D is wrong because individual employee performance falls under performance reviews or HR evaluations, not quality audits.

Memory tip: Think of the three audit types by zoom level - product audit zooms in on the output, process audit zooms in on one workflow, and systems audit zooms out to the entire organization's quality framework. "System = the whole system."

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