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COBIT-2019 · Question #57
Which of the following would be an appropriate metric to align with a goal of "Delivery of programs on time, on budget, and meeting requirements and quality standards"?
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Governance and Management Objectives
Question
Which of the following would be an appropriate metric to align with a goal of "Delivery of programs on time, on budget, and meeting requirements and quality standards"?
Options
- APercent of stakeholders satisfied with program/project quality
- BPercent of business staff satisfied that IT service delivery meets agreed service levels
- CLevel of user satisfaction with the quality and availability of I&T-related management information
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Topics
#alignment goals#program delivery metrics#stakeholder satisfaction#quality standards