PeopleCert
CMS7 · Question #420
Which of the following are responsibilities of a Service Level Manager? (1) Agreeing targets in Service Level Agreements (2) Designing the service so it can meet the targets (3) Ensuring all needed…
The correct answer is A. 1 and 3 only. See the full explanation below for the reasoning.
Question
Which of the following are responsibilities of a Service Level Manager? (1) Agreeing targets in Service Level Agreements (2) Designing the service so it can meet the targets (3) Ensuring all needed contracts and agreements are in place
Options
- A1 and 3 only
- BAll of the above
- C2 and 3 only
- D1 and 2 only
How the community answered
(31 responses)- A74% (23)
- B6% (2)
- C3% (1)
- D16% (5)
Community Discussion
No community discussion yet for this question.