PeopleCert
CMS7 · Question #419
Within the Continual Service Improvement (CSI) 7 step improvement process, data needs to be gathered and analyzed from which other area of the lifecycle in order to answer the question "Did we get…
The correct answer is C. Service Operation. See the full explanation below for the reasoning.
Question
Within the Continual Service Improvement (CSI) 7 step improvement process, data needs to be gathered and analyzed from which other area of the lifecycle in order to answer the question "Did we get there?"
Options
- AService Strategy
- BService Design
- CService Operation
- DService Transition
How the community answered
(54 responses)- A15% (8)
- B4% (2)
- C76% (41)
- D6% (3)
Community Discussion
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