ASQ
CMQ-OE · Question #70
CMQ-OE Question #70: Real Exam Question with Answer & Explanation
The correct answer is D. Designated individual or group trained to listen carefully to customer comments, and record the. See the full explanation below for the reasoning.
Question
A listening post is a:
Options
- APhysical place in the facility where employees gather to discuss comments heard from
- BPlace where customer comments, pro and con, are posted for all employees to see.
- CPractice whereby surveillance personnel periodically listen in to ongoing conversations between
- DDesignated individual or group trained to listen carefully to customer comments, and record the
Community Discussion
No community discussion yet for this question.