ASQ
CMQ-OE · Question #70
A listening post is a:
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Question
A listening post is a:
Options
- APhysical place in the facility where employees gather to discuss comments heard from
- BPlace where customer comments, pro and con, are posted for all employees to see.
- CPractice whereby surveillance personnel periodically listen in to ongoing conversations between
- DDesignated individual or group trained to listen carefully to customer comments, and record the
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