ASQ
CMQ-OE · Question #66
Quality function deployment looks at the relationship between all but which of the following components?
The correct answer is D. Customer service training requirements. See the full explanation below for the reasoning.
Question
Quality function deployment looks at the relationship between all but which of the following components?
Options
- ACustomer wants/needs
- BCompany product/process characteristics
- CCompetitor product performance
- DCustomer service training requirements
How the community answered
(46 responses)- A2% (1)
- B9% (4)
- C4% (2)
- D85% (39)
Community Discussion
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