GAQM
CLSSYB · Question #70
Which of the following would likely be a CTQ (Critical-to-Quality) for the purchase of a service?
The correct answer is D. All of these answers are correct. You've hit your limit · resets 12:50am (America/New_York)
Define Phase Basics
Question
Which of the following would likely be a CTQ (Critical-to-Quality) for the purchase of a service?
Options
- BWas timely in delivery
- CRequired no redo
- DAll of these answers are correct
How the community answered
(22 responses)- B9% (2)
- C5% (1)
- D86% (19)
Explanation
You've hit your limit · resets 12:50am (America/New_York)
Topics
#CTQ#Voice of Customer#service quality#customer requirements
Community Discussion
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