GAQM
CLSSYB · Question #12
Al bought a handheld GPS from his local electronics store. When he entered an address it would not function. For the manufacturer of the GPS this would be categorized as what type of cost?
The correct answer is C. External Failure Cost. You've hit your limit · resets 12:50am (America/New_York)
Define Phase Basics
Question
Al bought a handheld GPS from his local electronics store. When he entered an address it would not function. For the manufacturer of the GPS this would be categorized as what type of cost?
Options
- AInternal Failure Cost
- BPrevention Cost
- CExternal Failure Cost
- DAppraisal Cost
How the community answered
(20 responses)- A5% (1)
- B10% (2)
- C80% (16)
- D5% (1)
Explanation
You've hit your limit · resets 12:50am (America/New_York)
Topics
#Cost of Quality#external failure cost#COPQ#quality costs
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