CompTIA
CLO-002 · Question #351
A vendor stipulates it will provide incident response within two hours of a severity level A incident. Which of the following does this describe?
The correct answer is D. Service level agreement. See the full explanation below for the reasoning.
Question
A vendor stipulates it will provide incident response within two hours of a severity level A incident. Which of the following does this describe?
Options
- AMaintenance agreement
- BManaged service agreement
- COperating level agreement
- DService level agreement
How the community answered
(43 responses)- A2% (1)
- B5% (2)
- C9% (4)
- D84% (36)
Community Discussion
No community discussion yet for this question.