The Chief Executive Officer (CEO) of a fast-growing, global startup has realized the need for more structured service delivery. The CEO asks all departments to adopt international standards. Which…

The correct answer is C. Standard operating procedures. Standard operating procedures (SOPs) provide structured guidelines and processes for consistent service delivery across departments and organizations. By adopting international standards, the company can establish SOPs that ensure uniformity, quality, and efficiency in its…

Business Principles of Cloud

Question

The Chief Executive Officer (CEO) of a fast-growing, global startup has realized the need for more structured service delivery. The CEO asks all departments to adopt international standards. Which of the following is an outcome of this exercise?

Options

ADepartment-specific policies
BCommunication plan
CStandard operating procedures
DData sovereignty

How the community answered

(35 responses)

A
9% (3)
B
17% (6)
C
71% (25)
D
3% (1)

Explanation

Standard operating procedures (SOPs) provide structured guidelines and processes for consistent service delivery across departments and organizations. By adopting international standards, the company can establish SOPs that ensure uniformity, quality, and efficiency in its operations, which is particularly important for a fast-growing, global startup. SOPs help align departments with best practices and compliance requirements, ensuring that service delivery is structured and standardized.

Topics

#standard operating procedures#international standards#service delivery#ITIL

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