CompTIA
CLO-002 · Question #237
Which of the following describes what is meant by the ITIL Service Strategy component?
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Question
Which of the following describes what is meant by the ITIL Service Strategy component?
Options
- ADefining processes required to manage the solution.
- BDesigning the solution to the ITIL specifications.
- CEnsuring changes are designed to meet customer expectations.
- DUnderstanding the intended customer and what services are required.
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