The goal of Change Management is to ensure that standardized methods and procedures are used for efficient handling of all changes. Which of the following are Change Management terminologies? Each cor

The correct answer is A. Request for Change C. Change D. Forward Schedule of Changes. In ITIL Change Management: a 'Change' is any addition, modification, or removal of an authorized IT component; a 'Request for Change (RFC)' is the formal proposal to make a change; and the 'Forward Schedule of Changes (FSC)' is the document listing approved changes and their plan

Security Operations Management

Question

The goal of Change Management is to ensure that standardized methods and procedures are used for efficient handling of all changes. Which of the following are Change Management terminologies? Each correct answer represents a part of the solution. Choose three.

Options

ARequest for Change
BService Request Management
CChange
DForward Schedule of Changes

How the community answered

(34 responses)

A
88% (30)
B
12% (4)

Explanation

In ITIL Change Management: a 'Change' is any addition, modification, or removal of an authorized IT component; a 'Request for Change (RFC)' is the formal proposal to make a change; and the 'Forward Schedule of Changes (FSC)' is the document listing approved changes and their planned implementation dates. 'Service Request Management' is a separate ITIL practice (handling routine user requests like password resets) and is not a Change Management term.

Topics

#Change Management#ITIL#Security Operations#IT Service Management

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