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CISA · Question #44

Which of the following is the MOST reliable way for an IS auditor to evaluate the operational effectiveness of an organization's data loss prevention (DLP) controls?

The correct answer is B. Verify that confidential files cannot be transmitted to a personal USB device.. To reliably evaluate DLP control effectiveness, an IS auditor must perform practical verification, such as attempting to transfer confidential files to unauthorized devices.

Submitted by hassan_iq· Apr 18, 2026Information System Auditing Process

Question

Which of the following is the MOST reliable way for an IS auditor to evaluate the operational effectiveness of an organization's data loss prevention (DLP) controls?

Options

  • AConduct interviews to identify possible data protection vulnerabilities.
  • BVerify that confidential files cannot be transmitted to a personal USB device.
  • CVerify that current DLP software is installed on all computer systems.
  • DReview data classification levels based on industry best practice

How the community answered

(28 responses)
  • A
    11% (3)
  • B
    79% (22)
  • C
    4% (1)
  • D
    7% (2)

Why each option

To reliably evaluate DLP control effectiveness, an IS auditor must perform practical verification, such as attempting to transfer confidential files to unauthorized devices.

AConduct interviews to identify possible data protection vulnerabilities.

Conducting interviews provides anecdotal evidence and user understanding but does not directly prove the technical effectiveness or operational enforcement of controls.

BVerify that confidential files cannot be transmitted to a personal USB device.Correct

Verifying that confidential files cannot be transmitted to a personal USB device directly tests the enforcement mechanism of DLP controls in a real-world, operational scenario. This hands-on method provides concrete evidence of whether the controls are operationally effective in preventing data exfiltration, rather than just confirming their existence or configuration.

CVerify that current DLP software is installed on all computer systems.

Verifying software installation only confirms deployment, not whether the installed software is correctly configured, actively preventing data loss, or operationally effective.

DReview data classification levels based on industry best practice

Reviewing data classification levels is a review of policy and documentation, not an evaluation of the operational effectiveness of technical controls in practice.

Concept tested: Operational testing of DLP controls

Source: https://learn.microsoft.com/en-us/purview/dlp-measure-effectiveness

Topics

#DLP controls#Operational effectiveness#IS auditing procedures#Control testing

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