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CISA · Question #252

An organization has engaged a third party to implement an application to perform business- critical calculations. Which of the following is the MOST important process to help ensure the application…

The correct answer is A. Quality assurance (QA). To ensure an application performs accurate calculations, Quality Assurance (QA) is the most critical process as it directly verifies functionality and correctness against requirements.

Submitted by tom_us· Apr 18, 2026Information Systems Acquisition, Development, and Implementation

Question

An organization has engaged a third party to implement an application to perform business- critical calculations. Which of the following is the MOST important process to help ensure the application provides accurate calculations?

Options

  • AQuality assurance (QA)
  • BChange management
  • CKey performance indicator (KPI) monitoring
  • DConfiguration management

How the community answered

(40 responses)
  • A
    88% (35)
  • B
    3% (1)
  • C
    8% (3)
  • D
    3% (1)

Why each option

To ensure an application performs accurate calculations, Quality Assurance (QA) is the most critical process as it directly verifies functionality and correctness against requirements.

AQuality assurance (QA)Correct

Quality assurance (QA) is the most important process because it involves systematically testing the application to verify that it meets specified requirements and functions correctly, directly ensuring the accuracy of business-critical calculations. QA activities include functional testing, performance testing, and regression testing, all aimed at identifying and rectifying defects before deployment.

BChange management

Change management ensures controlled modifications to the application but does not, by itself, guarantee the initial or ongoing accuracy of calculations.

CKey performance indicator (KPI) monitoring

KPI monitoring tracks the application's operational performance after deployment but does not proactively ensure the accuracy of its calculations during implementation.

DConfiguration management

Configuration management maintains consistency of the application's components and settings but does not directly test or validate the correctness of its core calculations.

Concept tested: Application accuracy assurance

Topics

#Quality assurance#Application development#System implementation#Accuracy testing

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