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CISA · Question #250
Which of the following BEST indicates that an incident management process is effective?
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Submitted by krish.m· Apr 18, 2026Information Systems Operations and Business Resilience
Question
Which of the following BEST indicates that an incident management process is effective?
Options
- ADecreased number of calls to the help desk
- BIncreased number of incidents reviewed by IT management
- CDecreased time for incident resolution
- DIncreased number of reported critical incidents
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Topics
#Incident Management#Performance Metrics#IT Service Management