CHANGE-MANAGEMENT-FOUNDATION · Question #34
Which reason explains why it is helpful to segment stakeholders?
The correct answer is B. Enables different approaches and analysis techniques to be used with different stakeholder groups. Segmenting stakeholders is the process of dividing them into groups based on common characteristics, such as roles, interests, needs, expectations, or attitudes towards the change. One reason why it is helpful to segment stakeholders is that it enables different approaches and…
Question
Which reason explains why it is helpful to segment stakeholders?
Options
- AIdentities individuals or groups who are resisting change
- BEnables different approaches and analysis techniques to be used with different stakeholder groups
- CHelps identify the organization's culture for scoping appropriate engagement
- DIt highlights the level of influence and interest stakeholders have in the planned change
How the community answered
(51 responses)- A2% (1)
- B94% (48)
- D4% (2)
Explanation
Segmenting stakeholders is the process of dividing them into groups based on common characteristics, such as roles, interests, needs, expectations, or attitudes towards the change. One reason why it is helpful to segment stakeholders is that it enables different approaches and analysis techniques to be used with different stakeholder groups. For example, segmenting stakeholders can help to tailor communication messages and channels to suit each group's preferences and concerns, or to apply different engagement strategies and tactics to address each group's level of influence and impact.
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