Which of the following is MOST helpful in determining whether an enterprise's quality assurance (QA) program is meeting business requirements?

The correct answer is D. Perform a quality audit. A quality audit is the most direct and evidence-based method to determine whether a QA program is meeting business requirements. It involves a systematic, independent examination of QA activities, processes, and outputs against defined standards and business objectives…

Submitted by katya_ua· Apr 18, 2026Governance of Enterprise IT

Question

Options

AReview the quality framework.
BPerform a SWOT analysis.
CReview service outage reports.
DPerform a quality audit.

How the community answered

(33 responses)

A
9% (3)
B
3% (1)
C
6% (2)
D
82% (27)

Explanation

A quality audit is the most direct and evidence-based method to determine whether a QA program is meeting business requirements. It involves a systematic, independent examination of QA activities, processes, and outputs against defined standards and business objectives, producing objective findings. Reviewing the quality framework (A) only examines the documented design, not actual performance. A SWOT analysis (B) is a strategic planning tool, not an assessment of program effectiveness. Service outage reports (C) reflect operational incidents but do not comprehensively evaluate the entire QA program against business requirements.

Topics

#Quality Assurance (QA)#Quality Audit#Program Evaluation#Business Alignment

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