CGEIT · Question #553
CGEIT Question #553: Real Exam Question with Answer & Explanation
The correct answer is C: Require business cases to have product life cycle information.. To address concerns about ongoing maintenance costs in IT investment prioritization, the enterprise's first action should be to require that all business cases include comprehensive product life cycle information.
Question
An enterprise is concerned that ongoing maintenance costs are not being considered when prioritizing IT-enabled business investments. Which of the following should be the enterprise's FIRST course of action?
Options
- AImplement a balanced scorecard for the IT project portfolio.
- BEstablish a portfolio manager role to monitor and control the IT projects.
- CRequire business cases to have product life cycle information.
- DMandate an enterprise architecture (EA) review with business stakeholders.
Explanation
To address concerns about ongoing maintenance costs in IT investment prioritization, the enterprise's first action should be to require that all business cases include comprehensive product life cycle information.
Common mistakes.
- A. Implementing a balanced scorecard for the IT project portfolio is a strategic reporting tool but does not directly address the root cause of not including maintenance costs in individual project business cases.
- B. Establishing a portfolio manager role is beneficial for oversight but doesn't inherently guarantee that all project proposals will include life cycle maintenance costs unless it's a specific mandate for the business case process.
- D. Mandating an enterprise architecture (EA) review with business stakeholders can help with strategic alignment but is a broader activity and doesn't directly enforce the inclusion of detailed maintenance costs in initial investment proposals.
Concept tested. IT investment decision-making; Total Cost of Ownership
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