CGEIT Question #49: Real Exam Question with Answer & Explanation

Question

A CEO determines the enterprise is lagging behind its competitors in consumer mobile offerings, and mandates an aggressive rollout of several new mobile services within the next 12 months. To ensure the IT organization is capable of supporting this business objective, what should the CIO do FIRST?

Options

• ARequest an assessment of current in-house mobile technology skills.
• BCreate a sense of urgency with the IT team that mobile knowledge is mandatory.
• CProcure contractors with experience in mobile application development
• DTask direct reports with creating training plans for their teams.

Explanation

To ensure the IT organization can support an aggressive rollout of new mobile services, the CIO should first request an assessment of current in-house mobile technology skills.

Common mistakes.

• B. Creating a sense of urgency is a motivational tactic, but it does not provide the practical information needed to assess and build organizational capability.
• C. Procuring contractors is a potential solution for skill gaps, but it should be a decision made after assessing current internal skills to understand the exact nature and extent of the gap.
• D. Tasking direct reports with creating training plans is premature without first having a clear understanding of the specific skill deficiencies and requirements, which comes from an assessment.

Concept tested. IT capability and skill gap assessment

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