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CGEIT · Question #471

The BEST way for a CIO to manage the organizational impact of deploying a new enterprise-wide tool is to implement:

The correct answer is A. change management.. The best way for a CIO to manage the organizational impact of deploying a new enterprise-wide tool is to implement a robust change management strategy. This focuses on helping individuals and the organization transition smoothly and adopt the new technology effectively.

Submitted by dimitri_ru· Apr 18, 2026Governance of Enterprise IT

Question

The BEST way for a CIO to manage the organizational impact of deploying a new enterprise-wide tool is to implement:

Options

  • Achange management.
  • Bproject management.
  • Crisk management.
  • Dresource management.

How the community answered

(30 responses)
  • A
    90% (27)
  • C
    7% (2)
  • D
    3% (1)

Why each option

The best way for a CIO to manage the organizational impact of deploying a new enterprise-wide tool is to implement a robust change management strategy. This focuses on helping individuals and the organization transition smoothly and adopt the new technology effectively.

Achange management.Correct

Deploying a new enterprise-wide tool inevitably introduces changes to people's daily workflows, roles, and skills, leading to significant organizational impact. Change management is specifically designed to address the human aspect of change, focusing on communication, training, stakeholder engagement, and support to minimize resistance and ensure successful adoption and utilization of the new tool across the organization.

Bproject management.

Project management focuses on the technical aspects of delivering the tool on time and within budget, but it doesn't primarily address the organizational and human impact.

Crisk management.

Risk management identifies and mitigates potential negative outcomes, but it is a component *within* a larger change or project management effort, not the overarching approach to managing organizational impact.

Dresource management.

Resource management deals with allocating personnel and other assets, which is necessary for a deployment but doesn't directly manage the human aspect of adopting the change.

Concept tested: Organizational change management for IT deployments

Topics

#Change management#Organizational impact#IT deployment#CIO responsibilities

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