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CGEIT · Question #459

What should be an IT steering committee's FIRST course of action when an enterprise is considering establishing a virtual reality store to sell its products?

The correct answer is D. Request a cost-benefit analysis. When considering a new strategic IT initiative like a virtual reality store, the IT steering committee's first action should be to conduct a cost-benefit analysis.

Submitted by haruto_sh· Apr 18, 2026Governance of Enterprise IT

Question

What should be an IT steering committee's FIRST course of action when an enterprise is considering establishing a virtual reality store to sell its products?

Options

  • ARequest a resource gap analysis.
  • BRequest development of key risk indicators (KRIs).
  • CRequest a threat assessment.
  • DRequest a cost-benefit analysis.

How the community answered

(34 responses)
  • A
    18% (6)
  • B
    3% (1)
  • C
    6% (2)
  • D
    74% (25)

Why each option

When considering a new strategic IT initiative like a virtual reality store, the IT steering committee's first action should be to conduct a cost-benefit analysis.

ARequest a resource gap analysis.

A resource gap analysis identifies what resources are needed, but this is premature without first knowing if the project is financially viable and strategically beneficial.

BRequest development of key risk indicators (KRIs).

Developing KRIs is for monitoring risks once a project is approved and underway, not for the initial decision to pursue it.

CRequest a threat assessment.

A threat assessment identifies potential security threats, which is important but comes after determining the overall business case and viability of the project.

DRequest a cost-benefit analysis.Correct

Before committing resources or diving into specific implementation details, an IT steering committee must first determine the financial viability and overall strategic value of a proposed initiative. A cost-benefit analysis will evaluate the potential costs (development, maintenance, infrastructure) against the anticipated benefits (increased sales, market reach, brand image), providing a clear financial justification for proceeding or rejecting the project. This initial step aligns the IT initiative with business objectives and resource allocation priorities.

Concept tested: IT investment decision making

Source: https://learn.microsoft.com/en-us/azure/cloud-adoption-framework/strategy/create-business-outcomes#cost-benefit-analysis

Topics

#IT Governance#IT Steering Committee roles#Investment justification#Cost-benefit analysis

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