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CGEIT · Question #452

Which of the following BEST enables an enterprise to determine how business expectations should be addressed in a governance program?

The correct answer is D. Stakeholder analysis. To effectively tailor a governance program, an enterprise must perform a stakeholder analysis to identify and understand the diverse expectations and requirements of all relevant parties. This allows the program to address the full spectrum of business needs.

Submitted by katya_ua· Apr 18, 2026Governance of Enterprise IT

Question

Which of the following BEST enables an enterprise to determine how business expectations should be addressed in a governance program?

Options

  • ABusiness impact analysis (BIA)
  • BCost-benefit analysis
  • CEnterprise risk analysis
  • DStakeholder analysis

How the community answered

(55 responses)
  • A
    5% (3)
  • B
    4% (2)
  • C
    13% (7)
  • D
    78% (43)

Why each option

To effectively tailor a governance program, an enterprise must perform a stakeholder analysis to identify and understand the diverse expectations and requirements of all relevant parties. This allows the program to address the full spectrum of business needs.

ABusiness impact analysis (BIA)

Business Impact Analysis (BIA) focuses on the impact of disruptions, not directly on gathering and addressing broad business expectations for a governance program.

BCost-benefit analysis

Cost-benefit analysis evaluates the financial viability of initiatives, but it doesn't identify the initial business expectations themselves.

CEnterprise risk analysis

Enterprise Risk Analysis identifies and assesses risks, which is part of governance, but doesn't specifically address the *expectations* of various business stakeholders regarding the governance program itself.

DStakeholder analysisCorrect

Stakeholder analysis is crucial for understanding the diverse needs, expectations, and priorities of all parties impacted by or involved in the governance program, including business units, customers, regulators, and IT. This comprehensive understanding ensures the governance program is designed to effectively address all relevant business expectations and requirements.

Concept tested: Aligning governance programs with business expectations

Source: https://www.isaca.org/resources/cobit/cobit-2019-framework

Topics

#Stakeholder management#Governance framework#Business alignment#Expectation management

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